rebootXP Leadership

rebootxp Leadership

We prioritize inspiration and empowerment at reboot! Guiding, inspiring and motivating our teams to reach their full potential helps foster a positive and productive work environment.

Syed u Sadaat

 Chief Executive Officer

Syed emerges as a luminary figure in the corporate realm, radiating charisma and embodying the essence of a high-performing business leader. His prowess in sculpting high-visibility brands and steering market triumphs across a spectrum ranging from small-scale enterprises to Fortune 500 giants. With a sterling career spanning over 24 years, Syed has traversed the global landscape of Technology and Technology-Enabled Services, leaving an indelible mark of achievement.

 

Biography

Mayur Mathur

 Head Customer Success – India

With a formidable 18-year track record as a leader in service delivery operations, Mayur epitomizes a fervent commitment to catalyzing transformative growth and instigating innovation within dynamic corporate landscapes such as MphasiS, Aegis, & ISON Xperiences. His career narrative is punctuated by an unwavering dedication to excellence, underscored by a remarkable proficiency in conceptualizing and executing operational strategies that propel enterprises towards unparalleled success.

Biography

Vivek Sharma

Head Customer Success- USA

Vivek is an exceptional business leader, renowned for his remarkable contributions to the global marketplace. With a distinguished career spanning 20 years of service, he has solidified his reputation as a service delivery champion and a driving force behind business success.

Biography

Harish Sharma

Head of Business Solutions & Sales

Harish embodies an unrivaled mastery in crafting solutions, leading sales endeavors, fostering client relationships, guaranteeing flawless delivery, providing insightful consultancy, and forging strategic alliances.
Previously as the illustrious Director of Presales at IGT Solutions, his authority reigned supreme over the Travel, Tourism & Hospitality domains across the Americas, APAC & IMEA regions. 

Biography
Vishal Jha - Vice President

Vishal Jha

Head – Business Development

With an impressive career spanning over 27 years, Vishal Jha is a result-oriented leader with deep expertise in sales, business development, and techno-commercial strategies. He has a proven track record of driving growth through bid management, client relationship management, and operational excellence.

Biography

Aftaab Sharma

Head – Compliance Assurance 

Aftaab Sharma is a visionary leader at reboot XP, driving excellence in Revenue Assurance and Compliance Assurance. With a proven track record of championing best practices, Aftaab has transformed operational landscapes through innovative process improvements that deliver maximum efficiency and effectiveness.

Biography
Human Resources - Head

Namreeta Sabherwal

Head – Human Resources 

With a remarkable career spanning over 25 years, Namreeta Sabherwal is a dynamic leader with extensive expertise in human resources, business strategy, and talent management. She is known for her ability to align HR practices with organizational goals, creating a workplace culture that drives performance and fosters growth.

Biography
Talent Transformation & Quality Assurance

Gourab Gupta

Head – Talent Transformation & Quality Assurance 

Gourab Gupta, with over 17 years of diverse experience, is a seasoned leader in training and quality management. His expertise in business development, customer service, strategic planning, and technology management has driven operational excellence across various industries.

Biography
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At the helm of Global Customer Experience Business Operations, Syed’s leadership prowess shines brightly, navigating diverse geographies of Africa, South East Asia & India with finesse and acumen. From pioneering new ventures to orchestrating transformative turnarounds, his strategic foresight has propelled businesses through every phase of the lifecycle, garnering admiration across industries.

With distinguished roles at prestigious organizations like, Country Head India & Global Business Transformation Head covering 18 different Countries in iSON Xperiences, CX Head for South East Asia in Bharti Airtel & Service Delivery Head in MphasiS & Chief Business Officer underscores his unwavering commitment to driving organizational excellence.

As the visionary CEO of reboot XP, Syed envisions a future where the organization emerges as a global titan in customer experience services.

Fuelled by a diverse talent pool and powered by a relentless pursuit of innovation and cutting-edge technology, reboot XP stands poised to redefine industry standards under his astute leadership.

Syed’s academic journey, culminating in an MBA with a specialization in Operational Management, is a testament to his dedication to excellence and perpetual professional growth.

Mayur’s acumen lies in his adeptness at assembling and guiding high-caliber teams. His firm belief in the potency of mentorship, training, and empowerment serves as the linchpin for unlocking the latent talents of individuals, thereby fostering both professional advancement and organizational triumph. Through fostering a culture of collaboration and perpetual refinement, he has consistently cultivated teams that consistently surpass expectations and deliver extraordinary outcomes. 

In his capacity as a Business Leader at reboot XP, Mayur assumes the mantle of being the driving force behind business management dynamics, championing a client-centric ethos while ensuring the sustained satisfaction and fulfillment of employees.

He has held pivotal roles at Galactic Client Services and Fusions Global Services, where his leadership and strategic acumen propelled the companies to new heights of achievement. His unparalleled expertise in running international operations is underscored by a track record of unparalleled success and innovation.

A graduate of the prestigious University of Liverpool with an MBA, Vivek brings a wealth of knowledge and experience to his role at reboot XP. His visionary leadership and unwavering commitment to excellence make him an asset to our team.

At rebootXP, we are privileged to have him on board, and we are eager to harness his international experience to drive further growth and success for our organization. With his leadership, we are confident in our ability to chart new territories and redefine the standards of excellence in the global business landscape.

Harish embodies an unrivaled mastery in crafting solutions, leading sales endeavors, fostering client relationships, guaranteeing flawless delivery, providing insightful consultancy, and forging strategic alliances.


Previously as the illustrious Director of Presales at IGT Solutions, his authority reigned supreme over the Travel, Tourism & Hospitality domains across the Americas, APAC & IMEA regions. Remarkably, he leveraged his strategic brilliance to fortify the TTH – Europe sector and deftly maneuver through the intricate intricacies of non-TTH verticals (S&L, Ecom & FGT) with unparalleled finesse.

As a Head of Business Solutions and Head of Presales at reboot XP,Harish spearheads the charge towards unparalleled innovation and client-centric excellence, groundbreaking solutions, seamless integrations, and a relentless pursuit of excellence. Harish’s arrival heralds a new era of unprecedented growth and success for reboot XP

With an impressive career spanning over 27 years, Vishal Jha is a result-oriented leader with deep expertise in sales, business development, and techno-commercial strategies. He has a proven track record of driving growth through bid management, client relationship management, and operational excellence.

Vishal has worked extensively across various industries, including IT/ITES, Converged Solutions, Turnkey Telecom Projects, and Security Solutions Business. His rich experience in exploring and developing new markets, building strong channel partnerships, and achieving targeted sales goals has been pivotal to his success.

Over the years, he has managed multiple industry segments such as Government, PSUs, EPCs, Oil and Gas, Metros, Defense, Education, and Enterprise Customers. Vishal is also highly skilled in strategic business planning, project risk management, and nurturing professional relationships at the management level.

A quick learner with excellent communication and analytical skills, Vishal excels in problem-solving and leadership, making him a driving force behind rebootXP’s business development initiatives. His passion for delivering value to clients and his ability to explore new business avenues continue to play a critical role in achieving rebootXP’s organizational goals.

Aftaab Sharma is a visionary leader at reboot XP, driving excellence in Revenue Assurance and Compliance Assurance. With a proven track record of championing best practices, Aftaab has transformed operational landscapes through innovative process improvements that deliver maximum efficiency and effectiveness.

With extensive expertise in business continuity planning, transformation, and process reengineering, Aftaab has been instrumental in introducing cutting-edge solutions that not only optimize productivity but also elevate service standards to unparalleled heights. His commitment to excellence ensures that reboot XP consistently meets and exceeds client expectations.

Aftaab’s impressive career spans notable organizations such as TechMahindra, EXL, HCL, Hyper Quality, and ShipBob. In each of these roles, he has leveraged his deep industry knowledge to implement strategic initiatives that drive growth and resilience.

At reboot XP, Aftaab Sharma continues to lead the charge in redefining operational standards, setting the benchmark for success in revenue and compliance assurance.

With a remarkable career spanning over 25 years, Namreeta Sabherwal is a dynamic leader with extensive expertise in human resources, business strategy, and talent management. She is known for her ability to align HR practices with organizational goals, creating a workplace culture that drives performance and fosters growth.

Namreeta’s vast experience includes leadership roles across industries, where she has spearheaded key initiatives such as leadership development, employee engagement, and organizational transformation. Her contributions at organizations like FTC Solar, Enphase Energy, DIN Engineering Services, Selling Simplified, and InterGlobe Technologies Ltd (IGT) have been instrumental in shaping progressive HR practices.

She has successfully managed diverse functions, including talent acquisition, change management, and employee relations, while cultivating environments where employees are empowered to thrive. Her strategic approach and deep understanding of human psychology enable her to build cohesive teams and nurture talent that contributes to long-term business success.

A natural collaborator and visionary, Namreeta combines her passion for people with a results-driven mindset, ensuring that HR remains a vital force in achieving organizational excellence. At rebootXP, her leadership continues to inspire innovation, enhance employee satisfaction, and strengthen our position as a people-first organization.

Gourab Gupta, with over 17 years of diverse experience, is a seasoned leader in training and quality management. His expertise in business development, customer service, strategic planning, and technology management has driven operational excellence across various industries.

Throughout his career, Gourab has demonstrated his ability to drive growth, foster innovation, and improve performance through comprehensive training programs and quality frameworks. At Digicon Technologies, HGS, and Bharti Airtel, he led impactful initiatives that enhanced team efficiency, customer satisfaction, and business outcomes.

Gourab’s unique ability to blend strategic vision with practical execution ensures seamless collaboration and exceptional results. At rebootXP, he will be instrumental in refining and advancing our training and quality processes, empowering our teams, and ensuring we deliver outstanding experiences for our clients and partners.